Our resort’s award-winning Guest Services team is also available every day from 6am to 11pm to set up exciting and memorable activities on the Caribbean and mainland.
The easiest way to learn more about Phoenix customer service is to stay with us. If you are still deciding, please read aboutthat led to Trip Advisor naming us the in January, 2012.
We specialize in arranging snorkeling, diving, reef fishing, flats fishing, catamaran sailing, private beach barbecues, as well as cave tubing, zip lining, visits to Maya ruins, jungle river tours, trips to the Belize Zoo, horseback riding, and the ATM cave hike. We can also arrange special experiences like private rooftop dinners, Blue Hole fly overs, mainland helicopter tours, and more.
We also provide restaurant recommendations and can make reservations for our guests, which is very important to do during busier times of year on the island when eating at the island’s most popular restaurants.
Our restaurant also offer a kids menu and a bar menu that are available throughout the day in between regular meal service. Service is available inside our air conditioned main dining room, outside at the restaurant’s garden patio, poolside at our pool bar, or in condo via room service.
Red Ginger is open daily for breakfast from 7:30am to 10:30am, lunch from 11:30am to 2:30pm, and dinner from 6:00pm to 9:30pm. Red Ginger also offers a special brunch menu on Sunday afternoons and tapas menu and live music on Sunday and Wednesday evenings, and half price wine nights on Mondays.
Our Guest Services staff can set up appointments prior to or during a stay at The Phoenix.
The interiors of the pools are finished with a turquoise mosaic tile which gives them a beautiful color. The water in the main pool cascades from a deeper upper level over an infinity edge waterfall into a shallower lower pool. Our separate 55’ long lap pool provides a great opportunity to exercise while on vacation in Belize, as well as another body of water for guests to relax in.
Together with our lap pool and Sol Spa’s many services, our Fitness Center and complimentary Yoga classes help us provide our guests an opportunity to take care of their body and spirit in a healthy and relaxing atmosphere during their stay at The Phoenix.